FAQs
Welcome to the Azir Help Center. Below you'll find quick answers to the most common questions. If you need further assistance, feel free to reach out to us anytime.
1. How do I place an order?
Simply browse our collections, select your size, and click “Add to Cart.” Proceed to checkout and follow the steps to complete your purchase securely.
2. What payment methods do you accept?
We accept major payment methods including Visa, MasterCard, PayPal, and Apple Pay. You can also use Payoneer and other supported gateways depending on your region.
3. How do I track my order?
Once your order is shipped, you’ll receive a tracking link via email. Or visit our Track Order page and enter your tracking number or order ID.
4. How long does shipping take?
Shipping time depends on your location:
-
Pakistan: 2–5 business days
-
International: 7–14 business days
You’ll receive tracking details once your order ships.
5. Do you offer returns or exchanges?
Yes, we accept returns within 14 days of delivery for unworn items with original packaging.
Please visit our Return & Refund Policy for full details.
6. How do I choose the right size?
Each product page includes a size guide to help you find the perfect fit. If you're unsure, contact us — we’ll be happy to assist.
7. Is Azir clothing unisex?
While many of our pieces have a gender-neutral appeal, we design both menswear and unisex essentials. Look for product tags or filter by category on our shop page.
8. How can I contact Azir?
You can reach us via our Contact Us page or email us directly atazirwear@gnail.com. We aim to reply within 24 hours.
9. Where is Azir based?
Azir is proudly based in Pakistan, with a global outlook. We ship worldwide and aim to bring timeless fashion to every corner of the world.